Policy AND Service

shipping policy

Thank you very much for purchasing howCat's products.

Please note the following:

• When placing an order, please be sure to enter the detailed address of the order, including the street and house number. Otherwise, the order may fail to be delivered, and the package will be returned. The logistics company will charge a transportation fee of $10 for re-delivery.

• Shipping times may vary due to national statutory holidays or other circumstances beyond howCat's control.

• Processing time is 1-2 business days after we receive your order.

• Orders placed on weekends or public holidays will be processed on the next business day(EET).

• Estimated arrival time=Processing time+Shipping time.

• Please note that if an order contains multiple items, they may be shipped separately.

United States

• Free Shipping: Orders over $100

• Standard Shipping Fee: $15

• Estimated Delivery Time: 7-15 business days

• Customs:Customs duties may need to be calculated separately due to tariff policies.

Canada

• Free Shipping: Orders over $100

• Standard Shipping Fee: $15

• Estimated Delivery Time: 7-15 business days

• Customs: All customs duties are included in the price. You do not need to pay any import duties.

United Kingdom and Europe

• Free Shipping: Orders over £70

• Standard Shipping Fee: £8.49

• Estimated Delivery Time: 7-12 business days

• Customs: All customs duties are included in the price. You do not need to pay any import duties.

Australia and New Zealand

• Free Shipping: Orders over $79.99

• Standard Shipping Fee: $9.99

• Estimated Delivery Time: 7-15 business days

• Customs: All customs duties are included in the price. You do not need to pay any import duties.

All Other Countries

• Shipping and Tax Inquiry: Please contact customer service for shipping and tax information before placing an order. Customer service email:howcat_jason@163.com

• Delivery Time: 5-15 business days, depending on the destination country

.• Customs:Taxes may need to be calculated separately, depending on the destination country.

Return AND Exchange Policy

Dear Customers,Thank you for choosing our products! Please note that we currently do not offer return or exchange services. We apologize for any inconvenience this may cause. We strongly recommend that you carefully review the product details before making your purchase to ensure that the items meet your expectations. If you encounter any quality issues with the product within 3 days of receipt, please contact our customer service team at howcat_jason@163.com. We will do our best to assist you.Thank you for your understanding and support!

Privacy Policy

Part 1-How We Handle Your Information

When you purchase goods from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to gather information that helps us understand your browser and operating system.Email Marketing (if applicable) : With your consent, we may send you emails about our store, new products, and other updates.


Part 2-ConsentHow do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collecting and using it for that specific purpose only.If we need your personal information for a secondary reason, such as marketing, we will either directly ask for your explicit consent or provide you with an opportunity to opt-out.How can you withdraw your consent?If you initially opted-in but later change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time.

Part 3-Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Part 4-Shopify

Our store is hosted on Shopify Inc.They provide us with an online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Part 5-PaymentIf

you opt to finalize your purchase via a direct payment gateway, Shopify will retain your credit card information. This data is safeguarded through encryption compliant with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction details are kept on file only for the duration necessary to process your purchase. Once the transaction is complete, your purchase-related information is permanently removed.All direct payment gateways adhere to the standards set by PCl-DSS as managed by the PCl Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.PCl-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read Shopify's Terms of Service (hitps://www.shopify.com/legal /terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


Part 6-Third-Party Services

In general, third-party service providers that we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you review their privacy policies so you can understand how your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.Google Analytics:Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Part 7-Security

To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.Should you provide us with your credit card details, this information will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission or electronic storage can be entirely foolproof, we comply with all PCI-DSS requirements and adopt additional widely accepted industry standards.

Part 8- Cookies

Here is a list of cookies that we use. We've listed them here so that you can choose if you want to opt-out of cookies or not.

session_id:

• Description: Unique token, sessional.

• Purpose: Allows Shopify to store information about your session (referrer, landing page, etc.).

shopify_visit:

• Description: No data held. Persistent for 30 minutes from the last visit.

• Purpose: Used by our website provider's internal stats tracker to record the number of visits.

shopify_unique:

• Description: No data held, expires midnight (relative to the visitor) of the next day.

• Purpose: Counts the number of visits to the store by a single customer.

Cart:

• Description: Unique token, persistent for 2 weeks.

• Purpose: Stores information about the contents of your cart.

secure_session_id:

• Description: Unique token, sessional.

• Purpose: Ensures secure session management.

storefront_digest:

• Description: Unique token, indefinite.

• Purpose: If the shop has a password, this is used to determine if the current visitor has access.

PREF:

• Description: Persistent for a very short period.

• Purpose: Set by Google and tracks who visits the store and from where.

Part 9-Age of ConsentBy

using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Part 10-Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaintor simply want more information contact our Privacy Compliance Officer at : howcat_jason@163.com




Service Policy

Overview:

This website is managed by howCat. Throughout this site, references to "we" and "our" pertain to howCat. howCat provides this website, including all information, tools, and services available to you (the user) through this platform, contingent upon your agreement to the terms, conditions, policies, and notices outlined here.By visiting our website and/or purchasing goods from us, you engage in our "service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools added to the current store shall also be subject to these Terms of Service. You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.

Part 1-Online Store TermsBy

consenting to these Terms of Service, you affirm that you are either at least the age of majority in your state or province of residence, or that you have attained the age of majority and have provided consent for any minor dependents under your care to utilize this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.

Part 2-General Conditions

We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (other than credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.You agree that you will not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, including any contacts on the website through which the Service is provided, without our express written permission.The section titles in this agreement are for convenience only and do not limit or otherwise affect these terms.



Part 3-Accuracy, Completeness and Timeliness of Information

We are not responsible if any information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily not current, is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Part 4-Modifications to the Service and Prices

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Part 5-Products or Services (if applicable)

Certain products or services may only be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor do we warrant that any errors in the Service will be corrected.

Part 6-Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more details, please see our Return Policy.

Part 7-Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the relevant third-party provider offers such tools.We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Part 8-Third-Party

LinksCertain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or losses related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure that you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Part 9-User Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively,"comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments as confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but are not obligated to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third-parties as to the origin of any comments. You are fully responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



Part 10-Personal Information

Any personal information you provide through the store is governed by our Privacy Policy, which you can view here: Privacy Policy.

Part 11-Errors, Inaccuracies and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



Part 12-Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service or any related website,other websites, or the Internet; (h) to collect or track the personal information of others; (i) to send spam, phish, pharm, pretext, spider, scrape, or crawl; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.


Part 13-Disclaimer; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time without notice to you.You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service (except as expressly stated by us) are (and shall be) provided "as is" and "as available" to you, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.In no case shall howCat, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Service or any products procured using the Service, or for any other claims related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



Part 14-Indemnification

You agree to indemnify, defend, and hold harmless howCat and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents incorporated by reference herein, your violation of any law or the rights of a third-party.



Part 15-Severability

If any provision of these Terms of Service is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Part 16-Termination

Obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.If in our sole judgment you fail to comply with or we suspect that you fail to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination;and/or accordingly may deny you access to our Services (or any part thereof).


Part 17-Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements,communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Part 18-Governing Law

These Terms of Service and any separate agreement we provide to you to use our Service shall be governed by and construed in accordance with the laws of the People's Republic of China.

Part 19-Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.


Part 20-Contact Information

If you have any questions about these Terms of Service, please contact us at howcat_jason@163.com.